Information for Patients
IgG Food MAP
HOW TO COMPLETE THE TEST
Blood Draw Collection Centres
- VIC - Melbourne Pathology
- NSW/ACT - Laverty Pathology
- QLD/Northern NSW - QML Pathology
- SA - Clinpath Pathology
- WA - Western Diagnostic Pathology
- NT - Please call our head office on 1800 110 158 for further details
VIDEO GUIDE
For further support, you can watch this step-by-step video guide.
ABOUT THE IgG Food MAP
ABOUT Mosaic Diagnostics
Mosaic Diagnostics (formerly Great Plains) is a research-based clinical laboratory and world leader in providing testing for metabolic and environmental factors in chronic illnesses.
They are dedicated to assisting healthcare practitioners help patients achieve their maximum potential through quality laboratory testing. Mosaic Diagnostics provides one of the most reliable, comprehensive, and understandable scientific results, using the latest technology and proven techniques.
Important!
Not following the instructions will result in sample rejection and your sample will need to be recollected.
- Ensure hand writing is legible and forms are completed in full
- Make sure patient name is written on the collection container/s
- Names written on collection container labels must match names written on the form (e.g. abbreviations, middle names and initials) must be identical in all fields
- Please ensure sample is tightly closed; if the sample leaks in transit it will need to be resubmitted
- Please ensure correct amount of sample is collected as per instructions (no more or less than as requested)
information
- Make sure you drink 2-4 glasses of water before starting the test
- Rinse hand under warm water
- Clean the hand with the alcohol wipe and allow area to dry
- When blood flows, make sure you place a blood drop on each circle. DO NOT TOUCH THE CARD WITH YOUR FINGER.
- Stimulate the blood flow by shaking hand and rubbing your finger to increase circulation
- If blood has dried, do not place additional blood onto circle.
- If you are concerned that you haven't filled the card enough, take a photo of both the front and the back and send to us at support@rnlabs.com.au
- This test can be completed at any time and sent back anytime.
Test FAQs
General FAQs
The instructions found inside the test kit will tell you to either send by express post, courier pick-up, or general post (depending on what test you are completing and your location). You will either find a pre-paid courier bag or a return postal envelope inside the test kit for returning your sample.
If sending by Aus post express or pick-up courier – it is important that you time your collection to be ready to send/picked-up on a Monday or Tuesday only – so that we receive it in time for our twice-weekly shipments to the overseas labs every Tuesday and Thursday.
- This is particularly important if the sample is time-sensitive. Please refer to the Collection Instructions found inside your Test Kit to check if your sample is time-sensitive. Any sample that has to be frozen prior to shipment is time sensitive.
- RN Labs is closed weekends, public holidays, and 4 weeks over Christmas (mid Dec – mid Jan). Please do not conduct your test / send samples during this time.
- If you are unable to ship the specimen the same day you finish the collection (i.e. over the weekend or public holiday), store your sample as instructed on the Collection Instructions in your test kit.
If sending by general post – please be aware general post can take anywhere from 1-10 days to arrive at our Head Office, which can add to your overall test turn-around time. If you would like your sample to be sent by express post, simply take it to your local post office and pay the additional expense for the express option. Express generally takes 1-2 days and the cost will vary depending on your location.
FURTHER SUPPORT
Should you require further support, our friendly customer service team can help you with any specific questions on billing, shipping, or collection.
For all other enquires, please contact your practitioner. Please be aware that our customer service team cannot assist with any questions regarding your health or why you have been recommended this test. Thanks for your understanding.
