If you are using any of the following programs in clinic, you can now sign up to have your pathology results from RN Labs arrive conveniently to your practice software.
(This will not affect results also being sent to your Practitioner Hub).
*TIP: If you have multiple provider numbers, make sure you enter the provider number that you use with your practice software
*NOTE: Listing yourself with Medical-Objects involves downloading the Medical-Objects software. You can read more about what to expect in the FAQs below.
*Please do not complete RN Labs’ form unless you are already listed with Medical Objects (see Step 2)
*Please be aware RN Labs charge a $20 set-up fee
Medical Objects software will need to be installed in your clinic to enable automatic output of results to your practice software.
Medical-Objects provide free of charge remote installs – once you have sent them your Receive Only Set-Up Form, they will call you within 1-3 business days to arrange installation.
Important Requirement:
Medical-Objects software is a windows application, therefore the practice must have at least one Windows computer to enable installation. In some cases it can run on a MAC computer either with an integrated practice software (for example Genie) or using a Windows Virtual Machine. For questions on this, please contact Medical-Objects’ Technical Support on (07) 5456 6000.
Only programs that can import files in ‘HL7‘ or ‘PIT‘ are able to automatically retrieve results.
(You may choose to contact your practice software provider directly to request they “enable HL7 or PIT retrieval” in a future version).
You can have PDF reports arrive to Medical Objects (and not be forwarded to practice software) if you choose. However RN Labs already have a Practitioner Hub and email service for sending PDF reports.
Simply complete the Receive Only Set-up Form and send to Medical-Objects.
Results will continue to be uploaded to your Practitioner Hub as usual. This is an additional service for those who find it more convenient to have results also arrive directly to their practice software.
Please be aware, you may get the test result notification from the test result Practitioner Hub 1-2 days before you receive the result to your clinic software.
Yes, you can opt-out of the service at any time. If you have opted out within 3 months of signing up we will refund your sign-up fee.
Please be aware there are many factors that are involved in sending and receiving results using this technology.
You may experience result retrieval issues to begin with, which can be identified by us immediately after sending your first report. If this happens, Medical-Objects may contact you to assist with any tweaks that may be needed to your software to enable successful result retrieval. You can also contact Medical Objects excellent help desk directly:
If you experience retrieval issues that cannot be resolved, RN Labs will offer you a full refund.
We work with healthcare practitioners to bring their patient’s personalised care that’s unique to them.
We believe that every one of us is an individual when it comes to our health.
RN Labs Pty Ltd
18/93 Rivergate Place,
Murarrie, QLD 4172
Jess is a qualified Nutritionist with a Bachelor of Health Science in Nutritional Medicine. She believes that there is no one size fits all approach and is passionate about educating, inspiring and supporting clients and practitioners with a customised approach to healthcare. Specialties include preconception, pregnancy, post-natal and infant care.
Jess is excited to build relationships, educate and share her knowledge with both retail and practitioners in South Queensland and Northern NSW.
Lauren is an NHAA accredited Clinical Naturopath with a Bachelor of Health Science. She is incredibly passionate about natural health and educating clients on the foundational importance of nutrition, lifestyle and stress management and believes complimenting these building blocks with nutraceutical support and functional testing often holds the key to optimal health and vitality. Lauren looks forward to supporting practitioners and clients in these key areas.
Specialties include supporting thyroid health, digestive disorders and mental health.