Student Registration

A RN Labs Student Account is valid for one year from the date account is opened. RN Labs will contact you when your account is due to expire, and a Practitioner Account Registration Form must be completed. If you are still studying, then a new Student Account Registration Form must be completed and returned.

Student Account Application Form

RN Labs Terms and Conditions

These conditions apply to every sale made by RN Labs to the customer, and any variation should be signed on behalf of RN Labs. RN Labs reserves the right to change the account terms and conditions.
These conditions apply to every sale made by RN Labs to the customer, and any variation should be signed on behalf of RN Labs. RN Labs reserves the right to change the account terms and conditions.

a)  Title in the goods remains with the vendor, and does not pass to the customer until RN Labs has been paid in full, in cleared funds. RN Labs reserves the right to withhold products and/or test results until payment has been received.

b)  Risk in the goods passes to the customer on delivery.

a)  The Customer must pay the Seller’s costs (including but not limited to legal costs as between solicitor and client) of and incidental to the enforcement or attempted enforcement for the Seller’s rights, remedies and powers under this agreement.

b)  If the Customer defaults in payment of any invoice when due, the Customer shall indemnify the Seller from and against all the Seller’s legal costs and disbursements for collection or attempted collection of the defaulted amount calculated on a solicitor and own client basis.

c)  In the event that the Customer’s payment is dishonoured for any reason the Customer shall be liable for any dishonor fees incurred by the Seller.

a)  The Customer and the Guarantor/s (if separate to the Customer) authorises the Seller to:

  1. collect, retain and use any information about the Customer and/or Guarantors, for the purpose of assessing the Customer’s and/or Guarantors creditworthiness;

  2. disclose information about the Customer and/or Guarantors, whether collected by the Seller from the Customer and/or Guarantors directly or obtained by the Seller from any other source, to any other credit provider or any credit reporting agency for the purposes of providing or obtaining a credit reference, debt collection or notifying a default by the Customer and/or Guarantors.

b)  Where the Customer and/or Guarantors are an individual the authorities under clause 6a. are authorities or consents for the purposes of the Privacy Act 1988.

We hereby provide a personal guarantee for debt owing to RN Labs. RN Labs may at its sole discretion pursue debts under this personal guarantee independent of or in conjunction with actions against the account holder.
Our order department is open to receive orders between 8.30 am and 4.30 pm (QLD time) Monday to Friday. Every reasonable attempt will be made to dispatch orders received prior to 12 pm (QLD time) on the day of receipt of order. Orders received after 12 pm (QLD time) will be dispatched the following business day.
All products can be purchased in any quantity. All orders over $200 excluding GST will be delivered freight free. Orders under $200 attract a freight charge of $14.50 (+GST).

No credit will be processed for returned goods unless:

–  The goods were supplied in error, incorrectly addressed or were damaged in transit and

–  A request for credit is lodged within 2 days of receipt of product, providing invoice reference and date of order and

–  The goods are returned within 7 days.

RN Labs operates a back order system. Out of stock items will be back-ordered and advice given as to expected delivery date. Any back ordered items will be forwarded freight free as soon as they are available. Please inform RN Labs if you do not wish to receive back-ordered items when completing the form below.

RN Labs has an obligation to adhere to national regulatory requirements for the distribution of specialised healthcare products. The following conditions must be met in order to obtain and maintain a ‘Practising Health Practitioner’ account and have access to ‘practitioner-only’ products and services, as well as any materials pertaining to them (such as technical manuals, product information, access to training seminars etc.).

a)  Products and testing services must be prescribed to patients by a fully qualified and practising health practitioner in the context of a private consultation.

b)  To be recognised as a Qualified Healthcare Practitioner, completion of ‘tertiary equivalent’ education in an ‘ingestible’ clinical modality, that includes training in clinical nutrition, from a recognised educational institution must be evidenced.

c)  To comply with the definition of a Practising Health Practitioner, evidence of current membership with an appropriate Australian health professional association must be provided. This must take the form of a CURRENT association membership certificate or TGA exemption certificate.

d)  Appropriate associations include those that govern registered health professionals and/or natural health professionals with clinical qualifications in the field of nutrition (For a list of Approved Australian Bodies see Schedule 1 of the Therapeutic Good Regulations 1990 at

e)  Under no circumstances should RN Labs ’s practitioner-only product range be visibly stored or displayed in a retail setting (inclusive of online sales).

f)  RN Labs reserves the right to remove products and refuse future sale when stored or sold inappropriately.

g)  Qualifications must be approved by RN Labs to qualify as a health practitioner.

I understand that if a patient provides written authorisation, RN Labs may supply test results directly to an alternate healthcare practitioner, without notification.

I acknowledge that all communication with my patient, required to facilitate the appropriate use of clinical products and testing services, remains my professional responsibility as their practitioner, whether past or present.

S QLD / N NSW Area Manager

Jessica Morland

Jess is a qualified Nutritionist with a Bachelor of Health Science in Nutritional Medicine. She believes that there is no one size fits all approach and is passionate about educating, inspiring and supporting clients and practitioners with a customised approach to healthcare. Specialties include preconception, pregnancy, post-natal and infant care. 

Jess is excited to build relationships, educate and share her knowledge with both retail and practitioners in South Queensland and Northern NSW.

Lauren Matich, BHSc (Nat.)

Lauren Matich

BHSc (Nat.)

Lauren is an NHAA accredited Clinical Naturopath with a Bachelor of Health Science. She is incredibly passionate about natural health and educating clients on the foundational importance of nutrition, lifestyle and stress management and believes complimenting these building blocks with nutraceutical support and functional testing often holds the key to optimal health and vitality. Lauren looks forward to supporting practitioners and clients in these key areas.

Specialties include supporting thyroid health, digestive disorders and mental health.