Patient Products

Terms and Conditions


These conditions apply to every sale made by RN Labs to the customer, and any variation should be signed on behalf of RN Labs. RN Labs reserves the right to change the account terms and conditions.


Our order department is open to receive orders between 8.30 am and 4.30 pm (QLD time) Monday to Friday. Every reasonable attempt will be made to dispatch orders received prior to 12 pm (QLD time) on the day of receipt of order. Orders received after 12 pm (QLD time) will be dispatched the following business day.


All products can be purchased in any quantity. All orders over $200 excluding GST will be delivered freight free. Orders under $200 attract a freight charge of $14.50 (+GST).

No credit will be processed for returned goods unless:

RN Labs operates a back-order system. Out-of-stock items will be back-ordered and advice given as to the expected delivery date. Any back-ordered items will be forwarded freight free as soon as they are available. (Please inform RN Labs if you do not wish to receive back-ordered items).

S QLD / N NSW Area Manager

Jessica Morland

Jess is a qualified Nutritionist with a Bachelor of Health Science in Nutritional Medicine. She believes that there is no one size fits all approach and is passionate about educating, inspiring and supporting clients and practitioners with a customised approach to healthcare. Specialties include preconception, pregnancy, post-natal and infant care. 

Jess is excited to build relationships, educate and share her knowledge with both retail and practitioners in South Queensland and Northern NSW.

Lauren Matich, BHSc (Nat.)

Lauren Matich

BHSc (Nat.)

Lauren is an NHAA accredited Clinical Naturopath with a Bachelor of Health Science. She is incredibly passionate about natural health and educating clients on the foundational importance of nutrition, lifestyle and stress management and believes complimenting these building blocks with nutraceutical support and functional testing often holds the key to optimal health and vitality. Lauren looks forward to supporting practitioners and clients in these key areas.

Specialties include supporting thyroid health, digestive disorders and mental health.