Our office is closed for the public holidays on 18th, 21st, 25th April & 5th May. Visit the Practitioner Hub.

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Troubleshooting

How to Clear Cookies and Cache

Your internet browser cache and cookies make it easy to access your favourite websites quickly, but an accumulation of these can lead to display issues and might affect how the website appears to you.

We’ve created a guide to clearing cache and cookies on the four main browsers:

Chrome

Safari

Firefox

Microsoft Edge

How to clear cache and cookies in Chrome

Chrome is the most popular internet browsers and is available on various devices.

Chrome on a Mac or Windows computer

  1. Open Chrome
  2. Click the three dots in the top-right corner > select Delete browsing data
  3. Choose the time range (usually All time) > tick the checkbox next to Cookies and other site data, Cached images and files and any other data you want to clear
  4. Click Delete data

Chrome on your Android device

  1. Open Chrome
  2. Tap the three dots in the top-right corner > Delete browsing data
  3. Choose the time range
  4. Tap Delete data

Chrome on your iOS device

  1. Launch Chrome
  2. Tap the three dots in the bottom right > Delete Browsing Data
  3. Choose the time range and select Cookies, Site Data, and any other data you want deleted
  4. Tap Delete Browsing Data

How to clear cache and cookies in Safari

Safari is a web browser developed by Apple and is the default browser on Apple’s operating systems.
Safari on your macOS
  1. Launch Safari
  2. Click the Safari menu > Settings
  3. Choose the Privacy tab > Manage Website Data
  4. Click Remove All
  5. Click Remove Now to confirm
Safari on your iOS device
  1. Go to Settings
  2. Scroll down > Safari
  3. Scroll down > Advanced
  4. Tap Website Data > Remove All Website Data
  5. Tap Remove Now to confirm

How to clear cache and cookies in Firefox

Firefox on a Mac or Windows computer

  1. Open Firefox
  2. Click the settings icon in the top-right corner of the homepage > Manage more setting > Privacy & Security
  3. Scroll down to Cookies and Site Data > Clear Data
  4. Choose whether to delete cookies and/or cache > Clear
  5. Click Clear Now to confirm

Firefox on your macOS

  1. Launch Firefox
  2. Tap the three dots at the top-right corner > Settings
  3. Scroll down and tap Delete browsing data
  4. Select Cookies and site data and Cached images and files, and any other data you want cleared
  5. Tap Delete browsing data
  6. Select Delete in the pop-up window

Firefox on your iOS device

  1. Launch Firefox
  2. Tap the three horizontal lines > Settings
  3. Scroll down to Privacy > Data Management
  4. Toggle on Cookies, Cache and any other data you want deleted
  5. Tap Clear Private Data
  6. Choose OK to confirm

How to clear cache and cookies in Microsoft Edge

Microsoft Edge on a Mac or Windows computer
  1. Launch Microsoft Edge
  2. Click the three dots on the top right corner > Settings
  3. Click the three lines on the left side next to Settings > Privacy, search, and services
  4. Scroll down to Delete browsing data > Choose what to clear
  5. Select a time range and click Clear Now to confirm

Microsoft Edge on Android or iOS

  1. Tap the three lines (Android) / three dots (iOS) at the bottom of the screen
  2. Tap Settings > Privacy and security > Clear browsing data
  3. Choose the time range and the data you want cleared > Clear data (Android) / Clear now (iOS)

We work with healthcare clinicians to bring their patient’s personalised care that’s unique to them.

We believe that every one of us is an individual when it comes to our health.

Quick Links

Contact Us

Freephone: 1800 110 158
Phone: +61 7 3123 4845
Support@RNLabs.com.au

address

RN Labs Pty Ltd

18/93 Rivergate Place,

Murarrie, QLD 4172

© RN Labs Pty LTD 2025 | All Rights Reserved

S QLD / N NSW Area Manager

Jessica Morland

Jess is a qualified Nutritionist with a Bachelor of Health Science in Nutritional Medicine. She believes that there is no one size fits all approach and is passionate about educating, inspiring and supporting clients and practitioners with a customised approach to healthcare. Specialties include preconception, pregnancy, post-natal and infant care. 

Jess is excited to build relationships, educate and share her knowledge with both retail and practitioners in South Queensland and Northern NSW.

Lauren Matich, BHSc (Nat.)

Lauren Matich

BHSc (Nat.)

Lauren is an NHAA accredited Clinical Naturopath with a Bachelor of Health Science. She is incredibly passionate about natural health and educating clients on the foundational importance of nutrition, lifestyle and stress management and believes complimenting these building blocks with nutraceutical support and functional testing often holds the key to optimal health and vitality. Lauren looks forward to supporting practitioners and clients in these key areas.

Specialties include supporting thyroid health, digestive disorders and mental health.